Feniqia Foods recognizes the importance of maintaining the privacy of our customers, registered account holders and other website users. We have posted this privacy policy to describe our practices regarding the collection and use of information from Users.
We may update this Policy from time to time, so we invite our customers to review this page periodically. When we make changes, we may send an e-mail to our customers or notify them the next time they log-in, and we will post the updated Policy on this web page. All changes will go into effect on the date that it is listed in our Policy. The new Policy will apply to all past and current users of feniqiafoods.com and will replace any prior Policies. By using this website, you consent to the terms of this Policy.
1. WHAT ARE THE INFORMATION WE COLLECT
The following information about our customers may be collected in various ways, at account registration, making purchases, and when visiting our website or social media sites:
When shop via feniqiafoods.com, the information we collect are: name, address, phone number, email address, as well as the names, addresses and phone numbers of gift recipients (if any).
At Facebook, Twitter, Instagram, or other social media pages, we may collect information you submit or make publicly available.
We might also collect information our customers submit to us when they participate in our promotions.
2. HOW WE USE INFORMATION WE COLLECT
We use the information supplied for the purpose of providing the services requested and as described in this Policy. The email address provided is used for internal purposes only, such as confirming and tracking the customer order. In addition, we may contact the customer via email or regular mail to keep you up-to-date on the latest feniqiafood.com news or to send our latest catalog. Our customers may opt out of receiving mailings from feniqiafoods.com at any time.
In certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to enforce this Policy, the terms of use that govern feniqiafoods.com, to otherwise manage our business, or to bring legal action against persons or entities who may be causing injury to you, feniqiafoods.com or others. We may also disclose your personally identifiable information when we believe the law requires it.
3. COOKIES, WEB BEACONS AND JAVASCRIPT
Feniqia Foods uses automatic tracking technologies, including “cookies”. These small files are sent to your browser from a web server and stored on your computer’s hard drive. Feniqia Foods, and service providers acting on our behalf, may place cookies and web beacons on your computer for the purpose of understanding how Users utilize feniqiafoods.com, to track purchases and other website information, and to help measure the effectiveness of our marketing and promotional campaigns. Web beacons may be used to provide data to third parties for tracking purposes. Cookies also allow Members to save time during checkout in return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. You may use the Help feature on your browser to find information on how to manage, restrict, or prevent the use of cookies. This allows us to track the effectiveness of certain communications as well as the effectiveness of our marketing campaigns.
Users must have JavaScript enabled in order for feniqiafoods.com to function properly.
4. MARKET RESEARCH & PROMOTIONS
From time to time, Feniqia Foods may also contact you via email to conduct questionnaires and surveys, and/or to inform you about our latest promotions that might be running on products or shipping prices.
6. ACCESS TO & CHOICES ABOUT YOUR INFORMATION
You may choose to: (1) stop receiving promotional materials by email; (2) update or correct your personal information; and (3) disable your account.
7. LIVE CUSTOMER SERVICE ASSISTANCE
Feniqia Foods offers Users live customer service assistance. The information you provide during a chat may be used to assist with your inquiry, as well as for any purpose permitted under the Policy.
8. SECURITY
Feniqia Foods takes your privacy and security seriously. For this reason, we work to establish technical, administrative, and physical security measures to protect against unauthorized access or use of personal information.
Members are responsible for maintaining the confidentiality of their password and account. Members are responsible for activities that occur under their account and should immediately notify Feniqia Foods of any unauthorized use of their account.
9. CONTACTING FENIQIA FOODS
If you have any questions about our Policy, you can e-mail us at info@feniqiafoods.com.
We’ll be happy to answer your questions or hear your concerns.